Periodically, the UCSC offers the Mobile User Assistance course as an online offering. The five-week course provides instruction on the design and implementation of support…
UCSC Mobile User Assistance
Posted in Announcements, Projects, and Webinars
Category: Announcements
Free webinar Monday, Aug 27, Key Trends
Posted in Announcements, and Uncategorized
Free webinar Monday, Aug 27, Key Trends in Software User Assistance http://ow.ly/deeHn
Mobile User Assistance Online Course
Posted in Announcements, and Uncategorized
I be will teaching an online-only course through the U.C. Silicon Valley Extension. It starts the week of July 11 and goes through the week…
Document Design Class at Bellevue College
Posted in Announcements, and Uncategorized
I’ll be teaching Fundamentals of Document Design at Bellevue College next month. The five-session class starts July 25. http://www.campusce.net/bc/course/course.aspx?C=1123&pc=854&mc=855&sc=859 Designed for both aspiring and experienced…