By Sandra Youssef One of the most exciting segments of a conference has always been the product showcase or Expo. In-person, it offers a welcome…
Category: Articles
By Paul Albertson With so many educational sessions packed into the UX Writer Conference ’21 June 8 – 9 event, you might be tempted to…
For glancing, bigger is better
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Glancing is taking a quick look at one or two words. Glancing is something we do when we are immersed in another activity. For example,…
Zig zag layout is a great way to break up monotony in long blocks of text, but it is less predictable and can make readers…
Using bullet points in digital media
Posted in Articles
A recent article on the NNG blog talks about 7 Tips for Presenting Bulleted Lists in Digital Content.
The second edition of Developing User Assistance for Mobile Apps was published in 2014. Here is a complimentary copy of the first two chapters from…
The History of Common Icons
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A good icon does not necessarily have to be immediately intuitive. More importantly, an icon should be easily recognizable.
The use of software tools is an important part of user assistance development. They make it possible to author, edit, and design our content. Tools…
Analysis of the 2013 User Assistance Skills & Technologies Survey
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Here is an analysis of the 2013 User Assistance Skills & Technologies Survey. The 2014 survey is currently in progress. Skills Results Technologies Results Platforms…