A new set of mobile user assistance webinars are on the schedule for March 15, 2016. This is a great opportunity to get a quick…
New Mobile UA Webinars Scheduled
Posted in Announcements, and Webinars
Welinske & Associates Posts
Joe Welinske is presenting a series of webinars free of charge to STC chapters in the month of September. Registration to upcoming webinars is handled…
Breanna Boland talks with Joe Welinske about the intersection of user assistance and user experience.
2014 WritersUA Tools Survey
Posted in Surveys
The use of software tools is an important part of user assistance development. They make it possible to author, edit, and design our content. Tools…
WritersUA Mobile UA Survey Results
Posted in Surveys
Smartphones have sparked a huge, new software segment – the mobile app. This creates an important pair of questions for user assistance professionals: What is…
WritersUA Central in Chicago
Posted in Announcements
We will be hosting a user assistance get-together in Chicago, October 20-21. Registration is open with early discounted prices through the end of August. The…
Survey on Mobile User Assistance
Posted in Surveys
The first annual Mobile User Assistance Survey is now in progress. The survey is designed to give you information drawn specifically from the user assistance community. This…
The results are now available for the 2015 WritersUA User Assistance Skills & Technologies Survey. This annual survey asks UA professionals about the elements that…
I finally made it to the Living Computer Museum in Seattle today. It has been open for a couple years now, but I could never…
The History of Common Icons
Posted in Articles
A good icon does not necessarily have to be immediately intuitive. More importantly, an icon should be easily recognizable.